Privacy Policy
Privacy policy for You missed a bit Ltd
Privacy Policy
Last updated: 15 August 2026
1. About this Privacy Policy
Welcome to You Missed a Bit.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, create an account, purchase a subscription, access our members-only decorating course, contact us, or otherwise use our services.
For the purposes of UK data protection law, the organisation responsible for your personal information is:
You missed a bit, is a sole trader business operated by the owner
Trading as You Missed a Bit
Email: info@youmissedabit.com]
Address: 24 Birch Crescent, Rotherham, S66 2NG
You Missed a Bit operates from the United Kingdom and processes personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018, as applicable.
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2. Information We Collect
Depending on how you use our website and services, we may collect the following information:
Information you provide to us
This may include:
- Your name
- Email address
- Telephone number, where provided
- Billing and payment-related information
- Account login information
- Information you provide when contacting us
- Information you provide when requesting customer support
- Subscription and membership information
- Any other information you voluntarily provide to us
Information collected automatically
When you visit or use our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- How you interact with our website
- Technical information relating to your use of the website
- Information collected through cookies and similar technologies
The information collected will depend on the services and technologies active on our website.
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3. How We Use Your Information
We use personal information where necessary to operate and provide our services.
This may include using your information to:
- Create and manage your customer account
- Process your subscription
- Process payments
- Provide access to members-only content
- Maintain your membership
- Manage subscription renewals
- Process cancellations
- Send purchase and subscription confirmations
- Send important information relating to your account or membership
- Respond to enquiries and provide customer support
- Maintain and improve our website
- Monitor website performance and usage
- Protect the security of our website and services
- Detect and prevent fraudulent or unauthorised activity
- Keep appropriate business and financial records
- Comply with legal and regulatory obligations
- Send marketing communications where you have provided the appropriate consent or where otherwise permitted by law
We will only use your personal information for purposes that are compatible with the reasons for which it was collected.
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4. Our Lawful Bases for Processing
Under UK data protection law, we need a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following:
Contract
We may process your information because it is necessary to provide the service you have purchased.
For example, when you subscribe to You Missed a Bit, we need certain information to create your account, process your subscription and provide access to the members-only content.
Legal obligation
We may process information where this is necessary to comply with a legal or regulatory obligation.
For example, we may need to retain certain transaction and financial information for accounting and tax purposes.
Legitimate interests
We may process information where this is necessary for our legitimate business interests and those interests are not overridden by your rights.
This may include:
- Maintaining and improving our website
- Protecting our website and customers
- Preventing fraud and misuse
- Managing customer relationships
- Understanding how our website is used
- Maintaining appropriate business records
Consent
Where consent is required, we will ask you for it.
For example, this may apply to certain marketing communications or non-essential cookies and similar technologies.
Where processing is based on consent, you may withdraw your consent at any time.
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5. Subscriptions and Memberships
When you purchase a You Missed a Bit subscription, we need to process certain personal information to establish and maintain your membership.
This may include your name, email address, account details, subscription information and payment-related information.
Your account allows you to access the members-only decorating course and other content included within your subscription.
We may send you service-related communications concerning your membership, including:
- Order confirmations
- Payment confirmations
- Subscription renewal information
- Cancellation confirmations
- Account information
- Important service announcements
These communications are necessary for the operation of your membership and are not the same as optional marketing communications.
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6. Payments
Payments for subscriptions are processed using payment and e-commerce services provided through our website platform and/or third-party payment providers.
We do not intend to store your full payment card details ourselves.
Payment providers may process information such as your payment details, billing information, transaction information and other information necessary to process your payment.
Payment processing is subject to the relevant payment provider's own terms and privacy policies.
We may retain information about transactions, such as the date, amount and nature of the transaction, where necessary for accounting, legal, tax, fraud prevention and business-record purposes.
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7. Sharing Your Information
We do not sell your personal information.
We may share personal information with trusted third parties where this is necessary to operate our website and provide our services.
These may include:
- Our website and membership platform provider
- Payment processors
- Email and communication service providers
- Website analytics providers
- IT, hosting and security providers
- Professional advisers, such as accountants or legal advisers
- Government, regulatory or law-enforcement bodies where we are legally required to do so
Where another organisation processes personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.
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8. Wix
Our website is operated using Wix.
Wix provides website, hosting, account, membership, payment and other technical services that may be necessary for the operation of our website.
As a result, information you provide to us may be processed through Wix and its relevant service providers.
Wix may process personal information in accordance with its own privacy documentation and applicable data protection requirements.
You can find further information about how Wix processes personal information in Wix's own privacy documentation.
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9. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files or pieces of information stored on your device that can help a website operate correctly, remember preferences, maintain security, understand website usage and provide other functionality.
We may use:
- Strictly necessary cookies
- Functional cookies
- Analytics cookies
- Performance cookies
- Other technologies used to understand website usage or improve our services
Some cookies are necessary for the website or membership service to function and cannot be disabled in the same way as optional cookies.
Where required by law, we will ask for your consent before using non-essential cookies or similar technologies.
You can manage certain cookie preferences through the cookie controls provided on our website and through your browser settings.
Please note that disabling certain cookies may affect how parts of the website function.
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10. Website Analytics
We may use analytics services to understand how visitors use our website.
Analytics information may help us understand:
- Which pages are visited
- How visitors navigate the website
- How the website performs
- Which areas of the website are most useful
- How we can improve the customer experience
Where analytics technologies require consent, they will be used in accordance with applicable cookie and privacy requirements.
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11. Marketing Communications
We may occasionally send marketing communications about You Missed a Bit, new content, offers, services or other information that may be relevant to our customers.
Where consent is required, we will only send marketing communications where you have provided the appropriate consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us.
Please note that opting out of marketing communications does not stop essential service communications relating to an active account or subscription.
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12. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, unless we are required or permitted by law to retain it for longer.
Different types of information may be retained for different periods.
For example:
- Account and membership information may be retained while your account remains active and for an appropriate period afterwards.
- Transaction and financial records may be retained for as long as required for accounting, tax and legal purposes.
- Customer enquiries may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate records.
- Marketing information may be retained until you withdraw your consent or otherwise request that we stop using it, subject to any applicable legal requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
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13. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping your account login details confidential and should not share your membership login details with other people.
If you believe that your account has been accessed without your permission, please contact us as soon as possible.
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14. International Transfers
Some of the third-party providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.
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15. Your Data Protection Rights
Depending on the circumstances and subject to applicable legal requirements, you may have rights including:
- The right to be informed about how your personal information is used
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of personal information in certain circumstances
- The right to request restriction of processing in certain circumstances
- The right to object to certain processing
- The right to data portability in certain circumstances
- The right to withdraw consent where processing is based on consent
You also have the right to object to direct marketing.
If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before dealing with certain requests.
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16. Complaints
If you have any concerns about how we use your personal information, we would encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
The ICO's website is:
"Information Commissioner's Office" (https://reference-url-citation.invalid/2)
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17. Children's Privacy
You Missed a Bit is intended for people who are legally able to enter into a subscription agreement.
We do not knowingly collect personal information from children for the purpose of providing our paid membership service.
If you believe that a child has provided us with personal information in circumstances where they should not have done so, please contact us.
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18. Third-Party Websites and Links
Our website may contain links to third-party websites, services or resources.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
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19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements or how we process personal information.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.
We encourage you to review this page periodically so that you remain aware of how your information is handled.
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20. Contact Us
If you have any questions about this Privacy Policy, your personal information or how we process your data, please contact:
You Missed a Bit
Legal business name: you missed a bit
Email: info@youmissedabit.com
Address: 24 Birch Crescent, Rotherham, S66 2NG
Website: youmissedabit.com
Last updated: 15 August 2026