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Terms and Conditions

You Missed a Bit – Terms & Conditions

 

Last updated: 15 August 2026

 

1. About You Missed a Bit

 

These Terms & Conditions apply to your use of the You Missed a Bit website and to the purchase and use of our online decorating membership and digital content.

 

You Missed a Bit is a sole trader business operated by Charles Stockhill.

 

Throughout these Terms & Conditions, “You Missed a Bit”, “we”, “us” and “our” means Charles Stockhill trading as You Missed a Bit.

 

Website: www.youmissedabit.com

Email: info@youmissedabit.com

Business address: 24 Birch Crescent, Rotherham, S66 2NG

 

By purchasing a subscription or using the members-only areas of the website, you agree to these Terms & Conditions.

 

If you do not agree to these Terms & Conditions, you should not purchase or use the membership.

 

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2. About Our Service

 

You Missed a Bit provides online educational and practical decorating information based on extensive real-world decorating experience.

 

The membership may include:

 

- Video decorating tutorials

- Written decorating guides

- Decorating techniques

- Preparation methods

- Painting techniques

- Wallpaper and wallpaper-removal information

- Woodwork and finishing techniques

- Information about tools and materials

- Professional decorating tips

- Project guidance

- Templates and checklists

- Examples based on real decorating projects and experience

- Other educational content added to the membership from time to time

 

The course is designed to help customers improve their knowledge and understanding of decorating.

 

The information is provided for educational and general informational purposes and is not a substitute for site-specific professional, safety, structural, electrical, medical or other specialist advice.

 

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3. Who Can Purchase a Membership

 

You must be legally capable of entering into a contract to purchase a subscription.

 

If you are purchasing the membership for a child or another person, you are responsible for ensuring that the person using the content does so appropriately and safely.

 

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4. Creating an Account

 

Access to the members-only areas requires a customer account and an active subscription.

 

You agree to provide accurate and up-to-date information when creating your account and purchasing a subscription.

 

You are responsible for keeping your login details secure.

 

You must notify us promptly if you believe your account has been accessed by someone else without your permission.

 

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5. Membership Is Personal to You

 

Your membership is for your personal use.

 

You must not:

 

- Share your login details with another person.

- Allow another person to use your membership.

- Give non-members access to members-only content.

- Copy or redistribute course content.

- Sell, transfer or commercially exploit your membership.

- Upload members-only content to another website, social media platform, file-sharing service or other location.

- Record, reproduce or distribute course videos or written materials without our written permission.

 

If you wish to use any of the course material commercially, you must obtain our written permission beforehand.

 

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6. Subscription

 

You Missed a Bit is provided through a recurring subscription.

 

The subscription price and billing period will be clearly displayed before you complete your purchase.

 

Your subscription provides access to the members-only content available as part of the membership.

 

We may add new content, guides, videos, projects and other resources during your membership.

 

Your subscription does not give you ownership of the course content. It gives you a personal right to access and use the content for your own educational purposes while your membership remains active.

 

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7. Subscription Renewal

 

Your subscription will automatically renew at the end of each billing period unless you cancel it before the next renewal payment is due.

 

The applicable renewal price will be shown before you purchase the subscription.

 

You can cancel your subscription at any time using the cancellation facilities provided through your account.

 

Cancellation will prevent future recurring payments from being taken.

 

We will not deliberately make cancellation more difficult than necessary.

 

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8. Subscription Price

 

The current subscription price will be displayed on the website before purchase.

 

If the subscription price changes in the future, the new price will not be applied retrospectively to a payment that has already been made.

 

Where required by law, we will provide appropriate notice of any price change before it affects a future renewal.

 

You will have the opportunity to cancel your subscription before a new price is charged.

 

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9. Payment

 

Payments are processed through the payment facilities provided through our website and relevant payment providers.

 

You authorise the relevant payment provider to collect the subscription payments you have agreed to.

 

If a payment fails, we may temporarily restrict access to the membership until the payment issue has been resolved.

 

We do not intentionally store your full payment card details ourselves.

 

Payment information may be processed by Wix and/or the relevant payment provider in accordance with their own terms and privacy policies.

 

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10. Immediate Access to Digital Content

 

The You Missed a Bit membership provides immediate access to digital content following successful payment.

 

By purchasing the membership, you are requesting that access to the digital content begins immediately rather than waiting until the end of any cancellation period.

 

Before access to the digital content begins, where required by law, you will be asked to:

 

1. expressly agree to the immediate supply of the digital content; and

2. acknowledge that once the digital content has been supplied, you may lose your statutory 14-day cancellation right in relation to that digital content.

 

This acknowledgement will be obtained through the purchasing process where required.

 

We will also provide confirmation of your contract and the relevant information in a form that you can retain for future reference.

 

UK rules specifically require this acknowledgement for certain digital content supplied immediately after purchase.

 

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11. Cancellation

 

You can cancel your recurring subscription at any time.

 

Cancellation will stop future subscription payments from being taken.

 

Unless required otherwise by law, cancelling a subscription does not automatically entitle you to a refund for a subscription period that has already been paid for.

 

Depending on the cancellation arrangements shown at the time of purchase, you may continue to have access to the membership until the end of the period you have already paid for.

 

Nothing in these Terms & Conditions removes or restricts any statutory cancellation rights that apply to you.

 

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12. Refunds and Consumer Rights

 

Because the You Missed a Bit membership provides immediate access to substantial digital content, we do not generally provide refunds simply because a customer changes their mind after the digital content has been supplied in accordance with the customer's express request and acknowledgement.

 

However, this does not remove any statutory rights you have under UK consumer law.

 

If the digital content is faulty, does not conform to the contract, is not as described, or we otherwise fail to meet our legal obligations, you may have legal remedies available to you.

 

If you believe there is a problem with your membership or digital content, please contact us and explain the problem so that we can investigate and put things right where appropriate.

 

We will not use these Terms & Conditions to exclude or reduce rights that cannot legally be excluded or reduced.

 

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13. Safety and Decorating Work

 

Decorating work can involve risks.

 

These may include, but are not limited to:

 

- Working at height

- Using ladders and steps

- Using power tools and hand tools

- Sanding and creating dust

- Handling paints, solvents and other substances

- Moving furniture and materials

- Working around electrical fittings

- Working on damaged or unstable surfaces

- Working in confined or difficult areas

- Other risks associated with decorating and property maintenance

 

The information provided by You Missed a Bit is educational guidance.

 

You are responsible for assessing the risks associated with the work you choose to undertake.

 

You should only carry out work that you are competent and physically able to perform safely.

 

Always follow the manufacturer's instructions for tools, ladders, steps, paints, chemicals, equipment and other products.

 

If you are unsure whether a task is safe or suitable for you, stop work and obtain appropriate professional advice.

 

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14. Ladders, Steps and Working at Height

 

Particular care must be taken when working at height.

 

If you choose to use steps, ladders, platforms or other access equipment, you are responsible for ensuring that:

 

- The equipment is suitable for the task.

- It is in good condition.

- It is positioned correctly.

- It is placed on an appropriate, stable and level surface.

- It is used in accordance with the manufacturer's instructions.

- You do not overreach.

- You do not use equipment for a purpose for which it was not designed.

 

You should never undertake work at height if you cannot do so safely.

 

The course cannot assess the particular conditions of your property, the equipment you are using or your individual ability.

 

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15. Your Responsibility for Your Own Work

 

Every property and decorating project is different.

 

You are responsible for deciding whether a particular method, material, tool or technique is appropriate for your circumstances.

 

This includes considering:

 

- The condition of the property

- The condition of surfaces

- Previous decorating work

- The suitability of materials

- The suitability of tools and equipment

- Your own skills and experience

- Environmental conditions

- Manufacturer's instructions

- Any relevant safety requirements

 

Where specialist work is required, you should use an appropriately qualified professional.

 

This includes, where applicable, electrical, gas, structural, asbestos-related or other specialist work.

 

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16. No Guarantee of Identical Results

 

The course is based on extensive practical decorating experience.

 

However, decorating results can vary from project to project.

 

Results may be affected by:

 

- Surface condition

- Previous work

- Materials

- Products

- Tools

- Preparation

- Temperature

- Humidity

- Application technique

- Individual skill

- Other conditions at the property

 

We therefore cannot guarantee that following a particular technique will produce an identical result in every situation.

 

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17. Intellectual Property and Copyright

 

Unless otherwise stated, all original content provided through You Missed a Bit belongs to or is lawfully used by You Missed a Bit.

 

This includes:

 

- Videos

- Written guides

- Text

- Photographs

- Graphics

- Templates

- Checklists

- Course material

- Original decorating information

- Branding

- Logos

- Other original materials provided through the membership

 

Your membership gives you a personal, limited and non-transferable right to access the content for your own educational purposes.

 

You must not reproduce, copy, publish, distribute, sell, licence, commercially exploit or make available to another person any members-only content without our written permission.

 

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18. Downloading and Recording Content

 

Unless we expressly provide a download facility, members must not download, copy, screen-record, reproduce or otherwise capture members-only videos or other course material for redistribution or permanent storage outside the membership.

 

You must not use recording or copying methods to provide access to the course to people who have not purchased a membership.

 

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19. Course Content May Change

 

We are continually developing You Missed a Bit.

 

We may add, update, improve, replace or amend individual pieces of course content.

 

This may include new videos, written guides, projects, techniques, templates and other resources.

 

We may also remove or amend individual pieces of content where reasonably necessary.

 

We will continue to provide the core membership service described when you purchase your subscription.

 

We will not use this provision to remove statutory rights or make a significant contractual change unfairly.

 

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20. Website and Service Availability

 

We aim to keep the website and membership available and functioning properly.

 

However, we cannot guarantee uninterrupted access at all times.

 

Temporary interruptions may occur because of:

 

- Maintenance

- Website updates

- Hosting problems

- Technical problems

- Internet or telecommunications failures

- Payment-provider failures

- Third-party service failures

- Security incidents

- Circumstances beyond our reasonable control

 

Where reasonably possible, we will take reasonable steps to restore the service.

 

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21. Third-Party Products and Services

 

The course may refer to or demonstrate products, tools, paints, equipment or other materials supplied by third parties.

 

A reference to a particular product does not mean that the product is suitable for every person or every project.

 

Always check the manufacturer's instructions, warnings and safety information before using any product or equipment.

 

We are not responsible for the performance, availability, suitability or quality of third-party products or services.

 

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22. Links to Other Websites

 

Our website may contain links to third-party websites.

 

These links may be provided for information or convenience.

 

We are not responsible for the content, availability, security or privacy practices of third-party websites.

 

You should review the relevant third party's own terms and privacy information before using their services.

 

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23. Liability

 

Nothing in these Terms & Conditions excludes or restricts any liability or legal right that cannot legally be excluded or restricted.

 

In particular, nothing in these Terms & Conditions excludes or restricts our liability for:

 

- Death or personal injury caused by our negligence.

- Fraud or fraudulent misrepresentation.

- Digital content or services that do not meet rights that cannot legally be excluded.

- Any other liability that cannot legally be excluded or restricted.

 

You Missed a Bit does not provide supervision of decorating work carried out by customers.

 

We cannot assess the specific circumstances of your property or the way in which you choose to carry out work.

 

Subject to your statutory rights, we are not responsible for loss or damage arising from your decision to undertake decorating work, use tools or equipment, or follow information from the course where the loss or damage was not caused by our breach of contract, negligence or other legal fault.

 

Nothing in this section is intended to remove or reduce your legal rights.

 

Consumer contracts must not contain terms that attempt to exclude liability for death or injury or take away statutory rights.

 

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24. Suspension or Termination of Membership

 

We may suspend or terminate access to a membership where reasonably necessary if:

 

- A subscription payment remains unpaid.

- An account is being used fraudulently.

- Login details are being shared.

- Members-only content is being copied or redistributed.

- The membership is being used unlawfully.

- You seriously breach these Terms & Conditions.

 

Where appropriate, we will provide reasonable information about the reason for suspension or termination.

 

If we terminate a paid membership without fault on your part and you have paid for a period of access that you can no longer use, we will provide any refund required by applicable law.

 

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25. Complaints

 

If you have a complaint about You Missed a Bit, your membership or the course, please contact us first.

 

We will make reasonable efforts to understand the issue and resolve it fairly.

 

Email: [INSERT YOUR BUSINESS EMAIL ADDRESS]

 

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26. Privacy

 

Our Privacy Policy explains how we collect, use, store and protect personal information.

 

You can read our Privacy Policy on the You Missed a Bit website.

 

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27. Changes to These Terms & Conditions

 

We may update these Terms & Conditions where reasonably necessary to reflect changes to:

 

- Our services

- Our website

- Technology

- Legal requirements

- The way our business operates

 

The latest version will be published on the website.

 

Where a change materially affects an existing customer's contractual rights or obligations, we will take reasonable steps to notify affected customers where appropriate.

 

We will not use changes to these Terms & Conditions to remove or reduce statutory rights or impose unfair terms.

 

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28. Entire Agreement

 

These Terms & Conditions, together with the information provided during the purchase process and our Privacy Policy and other applicable policies, form the agreement between you and You Missed a Bit in relation to your membership.

 

If any provision of these Terms & Conditions conflicts with a mandatory consumer right, the mandatory consumer right will apply.

 

If any individual provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

 

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29. Governing Law

 

These Terms & Conditions are governed by the law of England and Wales.

 

If you are a consumer, you will also benefit from any mandatory protections provided by the law applicable to you that cannot legally be excluded.

 

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30. Contact Details

 

If you have any questions about these Terms & Conditions, your membership or the You Missed a Bit service, please contact:

 

You Missed a Bit

Charles Stockhill – Sole Trader

Email: info@youmissedabit.com

Business address: 24 Birch Crescent, Rotherham, S66 2NG

Website: www.youmissedabit.com

 

Last updated: 15 August 2026

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